Accessibility Statement for Core Arts website and PHB Brokerage pages

Core Arts is committed to making its website and online services as accessible as possible.

This statement applies to:

  • the main Core Arts website
  • the PHB Brokerage Service pages
  • related public online forms used as part of the PHB process

We want as many people as possible to be able to use our website and online forms. This includes being able to:

  • navigate pages clearly
  • access key information about our services
  • contact us for help if something is not working
  • request support or an alternative format where needed

Our current position

We are working to improve the accessibility and usability of our website and online forms on an ongoing basis.

At this time, we have not completed a full formal accessibility audit of all website pages and third-party forms. Because of that, we are not claiming full compliance with any specific accessibility standard across the whole site at this stage.

However, we are committed to:

  • identifying and reducing barriers to access
  • reviewing important user journeys, including the PHB Brokerage Service
  • making reasonable adjustments where needed
  • providing help if a page, document, or form is difficult to use

What to do if you have difficulty using this website

If you need information on this website in a different format, or if you have trouble accessing any page or form, please contact us and we will do our best to help.

You can contact Core Arts by:

When contacting us, please tell us:

  • which page, form, or document you were trying to use
  • what the problem was
  • what support you need

Reporting accessibility problems

We are always looking to improve accessibility. If you find any accessibility issue not listed here, or if you need support accessing any part of the site, please contact us using the details above.

Ongoing improvements

We are reviewing:

  • page structure and readability
  • key service journeys
  • downloadable documents
  • third-party forms used in the PHB process
  • alternative ways for users to get support if digital access is difficult

Reasonable adjustments

If you are unable to use part of our website or an online form, we will aim to provide a reasonable alternative way for you to access the information or service.

Statement information

This statement was prepared on: 2 March 2026
Last reviewed on: 2 March 2026